Took car in for oil change and tire rotation received oil change when I got home I found out tire rotation was not included or listed as being done I have leased gm cars for a long time and will continue to do so.
Our experiences at this dealership were great! Very accommodating, especially with everything going on right now. Laid back staff, not pushy at all. It was our first brand new car purchase and it went very smooth. Will go back in the future!
I forgot to call earlier in the week to set up an appt-- I called Friday morning and they said it was a very busy day but they had just a little time about 12:30 but it would most likely be over an hour wait...I got there, handed over my keys walked around the parking lot and in less than 45 mins they were bringing my truck back around all done and ready to go! Very thankful as I had a 3hr drive ahead of me that day and my oil was needing to be changed asap--(again my own fault)- I was very happy with how they handled everything with all the craziness going on. I will be back!!
Jeff Deising is a great salesperson. No hard push. Simply provides information. Responds quickly to emails and calls. We've purchased 4 cars from Jeff in 5 years. If we're buying a Chevy or a Buick, we're calling Jeff!
Aimee Gardner always is proactive and contacts me when I need regular maintenance or there's an On-Star detected error. She is my GO TO person with everything and I can't thank her enough. Karson in service is FANTASTIC! His job isn't easy, but he makes it appear that way to us outsiders. He always makes sure that I am well taken care of and my satisfaction is 100%. This is a great group at Chelsea Chevrolet Buick and I will continue to give them my business.