It took four trips to the dealership for the repair. We received e-mails that the diagnostics showed a brake problem. First visit, no information at the dealership regarding the problem. Second visit, brought copies of the e-mails and part was ordered. Third visit, wrong part had been ordered. Fourth visit, repair made. I was given a discount on the part and a free oil change for my inconvenience which was appreciated.
I would definitely recommend Chelsea Chevy, but would also tell them to STAY AWAY FROM RAYMOND in service. He has tried to rip me off twice now. This time I went in for an oil change and to put air in my tires. I was charged $15.50 to put air in my tires. Last time, he started to do over $700 in service to my daughter's car when I specifically told him not to until I had gotten back to him. He has the car torn apart and was starting the work. The only way I found this out was that my daughter went up to the dealership to get QUOTES from him and she called me to tell me he was starting the work. I will NEVER let him service my cars again. I only trust Carson in Service at this location
This is the best service anywhere! When life gets really busy, you don't have time to deal with a blown out tire. Luckily for me, I didn't have to because Chelsea Chevy did it all for me! They came to my house and got my wheel (to check both tire and rim), searched for a matching discontinued tire then came back out to my house to put the new matching wheel back on my car. I was good to go by 4:00 that day! They would have even provided me with a car if I had needed it! They are the best ever!!
Chelsea Chevrolet has an Outstanding Service Department! Karson always goes the extra mile to make sure my vehicle gets the proper maintenance and addresses any concerns or questions I may have. He is the reason I choose to do business with AND highly recommend Chelsea Chevrolet to anyone I know or meet looking for a new/used vehicle! Kudos Karson!!